Frequently Asked Questions
Please read our FAQ before sending us a message.
They are to cover the charges from UPS. We cover half the charges so we can avoid using the US postal service.
Visa, Mastercard, American Express
Email email@example.com for Bitcoin, LTC, or ETH payment options.
All orders are processed Monday – Friday from 9 am – 5 pm CST.
Orders received before 2 pm may go out same day but not always. Most orders are shipped within 24 hours of receiving during normal business hours. Orders received over the weekend will not be processed until Monday.
2 day shipping only applies to Monday – Friday. Orders placed on Friday afternoon will be processed and shipped on Monday. Tuesaday/Wednesday will be travel days and your package should arrive by Thursday.
All credit card processing is facilitated through https: via Authorize.net.
Our team will work feverishly throughout the night to ensure you receive only the highest quality products. Orders are handed off to our friendly UPS drivers to take it from there.
Please check your email. You will receive a receipt from us after you order.
If you are having any issues with payment not going through, please call us at 888.437.7779, fill out the form on our contact page or email us at firstname.lastname@example.org. We will get back to you ASAP during the our normal business hours. Monday – Friday from 9 am – 5 pm CST.
The order saying backordered is just for employees to know to retrieve it from the our warehouse. Your order will not be held up by a backorder. If we are out of stock on something it will be taken off the website.